Supervisor: Annemieke van den Dool, Assistant Professor of Environmental Policy
Project Description
In a time of uncertainty and fear due to the COVID-19 pandemic, proper crisis communication from trusted organizations is vital to overcome the challenges brought by this crisis. According to the US CDC’s Crisis Emergency Risk Communication (CERC) Manual, there are six principles that must be followed when communicating during an emergency. This research examines the way the Wuhan government, the Chinese CDC, and the European CDC conducted crisis communication through their websites and social media platforms. All three organizations monitored the spread of the pandemic from the onset, and there is sufficient data on their media platforms to analyze to what extent the organizations’ crisis communication was based on the US CDC’s Crisis Emergency Risk Communication (CERC) Manual.
Student Researchers
Daianji Liu is a junior at Duke Kunshan University. She majors in Global Health with a Public Policy track. She hopes to pursue a Master degree in public health after graduation. She is mainly responsible for researching the online communication of Wuhan government in this project.
Christiana Claros is a senior at Duke Kunshan University. She is from the Philippines and she majors in Political Economy with a track in Public Policy. She hopes to pursue a graduate business program after graduation. For this project, she is responsible for collecting and analyzing data from the European Centre for Disease Prevention and Control (ECDC).
Shangyi Jiang is a senior at Duke Kunshan University, majoring in Environmental Science with a Public Policy track. She is mainly responsible for the online communication of China CDC in this project.
Research Poster
