DKU Library Services Updates | Duke Kunshan University

DKU Library Services Updates

Dear Members of the DKU Community,

As we work together through this difficult time, we want to inform you that DKU Library staff are available to support your remote learning, teaching and research needs.

Though logistical difficulties of course limit our standard operations, we can still provide a wide range of services including:

  • Library Collections:
    • Your access to Duke University Libraries vast online collections (including eBooks, eJournals and streaming video) remains unchanged. All you need to access their online collections is an internet connection and your NetID (*DKU VPN may be needed for accessing in some regions/countries). Contact if you encounter difficulties.
    • You can request scanned copies of journal articles or book chapters using Duke Libraries Document Delivery Service. Waiting period is approximately 2-3 days.
    • The Library on the DKU Campus is open from 7am to 11pm, 7 days a week, for DKU community members on campus to check out books. Books may be borrowed and returned using the self-service machine (in the event of a problem with the self-service machine, contact us at Unfortunately, books in remote storage, DVDs, and other devices such as calculators are unavailable due to staffing restrictions.
      • The library space is NOT RECOMMENDED to use as study space as it is an enclosed area. Special requests can be considered by the Operations Department:
  • Research Consultations: Librarians are available for individual or group consultations via email, Zoom or other online platforms. Please contact a relevant librarian to schedule an appointment.
  • Online Chat Service: get instant help via the DKU/Duke Libraries shared chat service at: To receive a targeted service, please indicate your DKU status when initiating your conversation with a librarian.
  • Online Workshops: Librarians are also available to record online videos through Zoom or other platforms to offer online workshops about conducting research, using the libraries’ digital collections, or using tools such as reference management software or data visualisation platforms. Please contact a librarian to discuss your needs.
  • Textbooks and eReserve: the Library team has been working with faculty to arrange access to required textbooks for students who no longer have access to their print textbooks. If you have any questions about textbooks please contact
  • News and Events: check your email, visit the home page of the Library, or follow us via WeChat for ongoing news and events.

Please reach out for help on any of the above topics, or inquiry regarding other services.


DKU Library

(, DKU Library Website Chat or )


February 21, 2020