Pre-Arrival | Duke Kunshan University


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Net ID

Students who have accepted the offer from Duke Kunshan University will be matriculated soon and each of them will be automatically assigned a NetID in the next few days.

What is a NetID?
A NetID is a unique user ID assigned to each student. You will need your NetID to access your Duke Kunshan email account, digital file storages, Student Information System, Sakai (for course information), computer labs and more. It would also grant you access to quite many computing resources of Duke.

Receive and Activate Your NetID
Your NetID will be emailed to you with instructions on how to activate your NetID online, once you are matriculated by our Admission Officer in the university system. Make sure to choose a strong password, since you'll use your NetID to access personal and sensitive information. Remember: never share your password.
You may change your password and your settings using the Account Self Service Tool. 

Multi-factor Authentication (MFA)
After you have activated your NetID, you are required to register for multi-factor authentication (MFA) at  MFA provides an additional layer of security when logging in and is required for many DKU and Duke Services.
When logging in using MFA, a user is required to verify their identity using a second factor, typically via a phone or separate passcode. And the fastest way to authenticate is to through the Duo Push app.
Download the Duo app from the App Store or GooglePlay, then use the "Replace or Update Device" link to receive a QR code to link your device. You may also request temporary passcodes in advance of travel, use a Yubikey or get passcodes even when off-line using the key icon in Duo. 

DKU Email

Using your Duke Kunshan Email

Duke Kunshan uses Microsoft's Office 365 service for campus email. You can access your Office 365 account via the Web, from an email client on your computer, or from most mobile devices. A valid NetID is required. Whatever the options you use to access your email, you can use the self-service tool to update your account preferences.

If you encounter any problems with your NetID or your Duke Kunshan email account, please contact for help.

Steps to set up your DKU email account

  1. Visit or you can also download Office 365 through to set up your outlook.
  2. Enter your NetID and password
  3. Enter your account:
  4. Enter your NetID and password, click on “Login"
  5. On the right top of corner, you will see "Install Office" ,click on it, Choose "Office365 apps" to download package to install.
  6. Once done, open outlook client, the sign in account is "" to add your office365 account.

You could change your email address to an alias so it will be easier for you and your colleagues to remember. To set your email alias, visit the OIT account self-service tool, open MANAGE DIRECTORY LISTINGS, and then open "Change your full-name alias."

Student ID Card Photo Submission

The student card functions as you access to cafeteria, library, buildings and your room. The university uses DKUCard system to manage all the access, where you could upload your photo, report card-missing, check your accommodation bill, etc.

Please log on to upload your ID photo by August 5th, 2021. Missed meeting the deadline may result in unreadiness of your card on the arrival day.

Please check the photo specifications here.

  • Vertical, rectangle photos only, cropped to show head and shoulders only.
  • Clean, white background.
  • Front, full face view with no shadows.
  • Do not cut the top of the head or hair.
  • Recent photo taken within the last 6 months.
  • 300dpi, or highly quality image.

The DKUCard Office reserves the right to refuse any photos that do not meet our requirements. If the photo does not meet our requirements, you will be asked to submit a new photo.

Health Doc. Submission:

You are required to submit some health documents before departure. For more information of our campus health clinic, please click here.

Forms: Self-declare Form (required to all) & Under-18 Guardian Consent Form

According to the university policy, you will need to submit your medical self-disclosure form and Under-18 Guardian Consent Form (Optional) before Aug. 14th, 2021.  Please send both forms to

Vaccination Guideline

International students, as well as students from Hong Kong, Macau, Taiwan, will need to receive certain vaccination before coming to Mainland China. Please refer to the vaccination guideline for detailed requirements. Please send your scanned vaccination record to our campus health clinic at by Aug. 14th, 2021. If you have any questions, please feel free to email the campus clinic too.


Hotel Recommendation



Approx. distance to the campus

Mercure Kunshan Hi-tech Hotel


No.221-D1, Hongqi Road, Kunshan, China


Crowne Plaza Kunshan


No. 699 Zizhu Road, Yushan Town, Kunshan, China


Fairmont Yangcheng Lake


No.3668, Ma'anshan West Road, Kunshan, China


Swissotel Kunshan


No.387, Qianjin Middle Road, Kunshan, China


Parent Involvement

Info session
We would provide sessions for international parents and Chinese parents respectively. A detailed schedule would be released together with the student orientation schedule.

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