Summary of Talk:
The Patient-Centered Medical Home (PCMH) has become the predominant model of family practice and primary care in the United States. The PCMH principles include:
Patient-centered care: A team-based, holistic approach to collaborating on treatment with the patient and family.
Comprehensive: Accountability for patient medical and behavioral health, including prevention, wellness, acute care and chronic care.
Coordinated: Care is organized across all components of the healthcare system, from ambulatory to emergency, from hospital to home-based care.
Accessible: Patients access care with shorter waiting times and improved communication through health information technology (HIT) innovations.
Quality and Safety: Lean and Six Sigma quality, big data and health care analytics, are integrated to improve processes of care and outcomes.
Evidence shows that the PCMH model achieves the “Triple Aim” of improved patient experience of care, improved population health, and decreased cost of care. There are significant differences between the United States and China in both the healthcare system and patient culture. This lecture will review evidence of successful adaptions of the PCMH in China and include a discussion of the costs and benefits of a Chinese PCMH approach to primary care.
Dr. O’Donnell is a Clinical Professor and Program Manager, International Partnerships, in the Arizona State University, College of Health Solutions, Doctor of Behavioral Health program. Dr. O’Donnell is president of SunCrane Health Solutions, LLC, an international healthcare consulting company. His interests include population health management, behavioral interventions and cost-savings, lean and six sigma quality and performance improvement, big data and business analytics. Earlier in his career he served as director of behavioral health clinics, psychiatric hospital inpatient units, and health plan disease management programs. Dr. O’Donnell’s management experience includes staff training and supervision, program design and evaluation, quality improvement and outcomes management, and fiscal management. Dr. O’Donnell’s clinical experience includes treatment of adult depression, anxiety, and trauma, substance abuse, child behavior problems and adolescent treatment for family conflict, substance abuse and school behavior problems.