INFORMATION TECHNOLOGY

Email, Network Access and Storage

Email – Office 365

All DKU students, faculty and staff are eligible to receive a DKU email account.  Usually, your email address will be firstname.lastname@dku.edu.cn.  Your email account is the official address that DKU will use to communicate with you.  It’s important that you check this e-mail account regularly.

To access your DKU email account, visit mail.duke.edu and select Office 365 as your mail system. You can also set up your PC/Mac, smartphone or tablet to access your DKU email account.  You can use Outlook Web Access (OWA) on your computer or devices, or use a mail client such as Outlook for Windows or Macintosh.

If you don’t have a DKU email address, contact DKU IT for help.

More about email:

Campus Wireless Network

You will need to register your computer and other devices (tablets, smartphones, etc.) to use the DKU campus wireless network.  Wireless network services are available throughout the campus.

  • When you connect to the DKU wireless network, you will be asked for a password.  This is not your DKU NetID password, but a special shared password everyone needs to connect to the DKU network.  Ask a DKU staff member for this password.
  • Next, open a web browser and visit dukereg.duke.edu (this page will also appear automatically if your computer has not been on the Duke or DKU network before.)  This begins a one-time network registration process.
  • Read Duke’s computer policy.  You must accept it to register your computer. 
  • When asked, enter your Duke NetID and password to login to the system. 
  • Then, verify or enter the information provided. The system will usually automatically fill in your Device Type and MAC Address (hardware Ethernet address) within a few seconds.  If it doesn’t, press the Detect link or manually enter these if you know them.  For Description, enter something to help identify this device, like “Dell Latitude laptop” or “Samsung Galaxy S5 phone.”
  • Finally, press Register to finish.

You may need to wait several minutes for your connection to become active.  Until it does, you’ll continue to reach the DukeReg screen.  Try turning your Wi-Fi off and on to reconnect. If this doesn’t work, power the device off for five minutes, then power it back on.

Secure Duke Remote Network Access

You can use Duke’s remote network access tool, Cisco AnyConnect, to encrypt and secure your network connection.  Additionally some DKU network services/software and library resources are only available to you from the Duke network (that is, from a Duke IP address), and may require Cisco AnyConnect for access.

To use Cisco AnyConnect from a computer, visit portal.duke.edu.  You may be prompted to download the Cisco AnyConnect client to begin.  Select the appropriate remote network Group, then log in with your Duke NetID and password.  Most DKU users will select one of three Groups:

  • Default:  All traffic to Duke sites passes through Duke’s network, while all other Internet access passes through your local Internet connection.
  • INTL-DUKE:  All traffic passes through Duke’s network, except local (subnet) traffic such as connections to local printers.
  • Library Resources Only:  All traffic passes through Duke’s network.  Local resources like printers will not be available.

To connect from a mobile device, check your device’s App Store for the AnyConnect client.

More about Duke remote network access:

 

Storage (Duke Box)

DKU students, faculty and staff have access to Duke Box, a secure web-based file storage and collaboration service also shared by Duke University and Duke Medicine.  With Box, users can access, store and share content securely with Duke and non-Duke users — anywhere, anytime, on any device.

Each DKU user has 50 gigabytes (GB) of storage on Duke Box, and can choose to share folders they create with other users, including people outside DKU and Duke. Courses and departments may choose to create folders for sharing class materials, work documents and other materials.  Box Sync clients for Windows and Mac allow you to keep files up-to-date between Duke Box and a personal computer, while clients for Android and iOS give users access to files/folders from their mobile devices.

Access Duke Box at http://box.duke.edu.

More about Duke Box:

  • Find more instructions and help using Duke Box at http://box.duke.edu.
  • DKU faculty/staff planning to use the service should review Duke Box’s Security & Usage Practices, including restrictions on the use of Duke Box for certain kinds of sensitive and restricted data.

Storage (Other Network Storage)

Faculty and staff requiring networked storage solutions beyond Duke Box should contact DKU IT.