Housing and Residence Life
Housing and Residence Life is here to support academic learning and facilitate interpersonal and intercultural exchange outside the classroom. Residence Halls are not just places to live but a living-learning community where students develop and grow. To cultivate intercultural competence, mutual respect, and self-responsibility, we group students from diverse backgrounds together in the same rooms, suites and wings. A variety of residential programs are organized by the Resident Assistants (RAs) and Graduate Resident Fellows (GRFs) that allow students to explore common interests and interact with other students and faculty outside class. The home away from home living experience provides students the connection and bonding that will not be gained elsewhere.
The residence hall is comprised of four wings, with two allocated for undergraduate students and two for graduate students. The residence hall has eight team rooms for self- and group-study, a coffee bar, two lounges, two game rooms (with TV, Ping-Pong table, air hockey, foosball, board games, and a piano in Block1), a laundry room with washers and dryers, communal fridges and microwaves, outdoor and indoor bike storage, e-print, and the Student Affairs Office on the first floor by the main entry and on the second floor (the Associate Dean’s Office).
All suites are accessible from the second floor and in some suites, the bedrooms are on the third floor while others are on the first floor. Typical suites have a living room, four private single bedrooms (or one two-bed bedroom and two single bedrooms) and two bathrooms with showers. Amenities in a suite include a sofa, a TV, study desks, chairs, lamps, single beds (two single beds in double rooms), closets, waste baskets, cleaning tools, and drinking water faucet at the sink. All suites and common areas are covered by free WiFi. Vacuum cleaners, mosquito bats, and sports equipment can be checked out from the 1F Student Affairs Office upon request.
Apply for Housing
For GLS students, housing application is open every semester; for graduate students, housing application is available on an academic year basis. On the Suite Assignment Form (SAF), students have the opportunity to choose either a single or double bedroom. As the number of double bedrooms and single bedrooms are limited, it’s assigned on a first come first served basis. Residence Life will make all efforts to meet the preferences indicated on the SAF and match individuals up with roommates and suitemates sharing similar living habits and interests, but there’s no guarantee that all of students’ requests will be granted.
Graduate students can also indicate ONE specific suitemate whom they prefer to be assigned with and mutually indicate each other’s name on the form.
To apply for housing, please download the Suite Assignment Form and Emergency Contact Information Form and email the completed forms to email@example.com by November 20th, 2017 (MMS program) and January 12th, 2018 (GLS program). Wondering what to bring with you to campus? Check out the list of suggested items on the Residence Hall Checklist.
Important Housing Dates:
December 21, 2017 GLS students check-out by 12PM
December 22, 2017 All graduate students check-out by 5:30PM
December 23, 2017-January 3, 2018 Residence Hall closure for winter break
January 4, 2018, Residence Hall re-opens for returning graduate students from 9AM
January 6-7, 2018, MMS students check-in from 9AM-6PM
February 14, 2018, 5:30PM-February 22, 2018, 9AM Residence hall closure during Chinese New Year Holiday
February 22, 2018 Residence Hall re-opens for graduate students
February 23, 2018 GLS students check-in from 9AM-6PM
May 19, 2018, All graduate students check-out by 5:30PM
June 16, 2018 GLS students check-out by 12PM
The check-in stations are located in the student residence hall. To check in students should complete the following steps:
- Scan Chinese ID cards/passports.
- Read and sign the Participation Agreement.
- Read and sign Housing Agreement.
- Get the student ID card.
- Check into the room and sign off on the Room Inventory Form and Room Condition Form. This is a good opportunity for you to point out any missing items, damages and maintenance issues in the rooms and suites.
- Review the Roommate Agreement with your roommates and suitemates.
- If your suite would like to rent a refrigerator, based on agreement among all suitemates, submit the Rental Refrigerator Agreement to firstname.lastname@example.org and pay the rental fee and deposit to the Finance Department.
Before leaving the residence hall, there are a few things that students should take care of:
- Remove all personal belongings, properly arrange furniture to its original places, and thoroughly clean your suite (including bedroom, bathroom, and living room) prior to check-out.
- For the suites that have rented a refrigerator, unplug, defrost and clean the refrigerator at least 24 hours before check-out.
- Return any borrowed equipment to the Student Affairs Office.
- Schedule a check-out date and time with assigned RA/GRF.
- During check-out, sign off on the Room Inventory Form and Cleanliness Checklist with the RA/GRF.
- Update the mailing address. Mailing forwarding service is not currently provided. Graduate students who will return to the residence hall for the next academic year are required to check out and can request to store personal belongings in the residence hall storage room. More information about summer storage is available in FAQ.
- Students who are graduating are required to return their student ID cards to the residence hall security office before departing.
Resident Assistants (RAs) and Graduate Resident Fellows (GRFs) are student leaders who live on the residence hall floor to serve as the primary resource for students, providing peer help on academic, social and personal issues, ensuring the health and safety of residents, and building a positive community within the residence hall. The RA position is for one semester, while the GRF position is for one academic year. RAs and GRFs receive training on topics of student development theories, roommate conflict resolution, preventive mental health, programming, assessment, community building, leadership and team work. Currently, all RAs and GRFs receive single-room housing remuneration for their work. INTERESTED IN BECOMING AN RA/GRF? Check out the detailed RA Job Description and GRF Job Description and apply NOW! The application process is:
- Fill out the RA/GRF Application Form.
- Collect all supporting documents, including response to the questions listed on the application form, vita/resume, two reference letters to be sent directly from professors, supervisors, or co-workers, who can recommend you to the position according to the responsibilities on the job description.
- Email your application form and supporting documents to email@example.com by November 12th, 2017 (MMS program) or January 8th, 2018 (GLS program).
Frequently Asked Questions (FAQs)
1. Can I live off campus?
Duke Kunshan University requires all students to live on campus for at least one semester. Graduate students may live off-campus after approval from Residence Life and having submitted the Off-Campus Housing Request and Release Form to firstname.lastname@example.org by the housing application deadline.
2. Can I mail my luggage to campus prior to arrival?
Due to the limited storage space available in the residence hall, students are not suggested to mail any luggage to campus prior to arrival. Beddings and basic supplies are purchasable from the campus mini-mart (8:00am-8:00pm) and nearby supermarkets and used beddings and supplies may be available from previous semesters’ donation.
3. Is there medical accommodation provided for students?
Students can request an ADA room with a physician’s note provided, justifying that medical accommodation is required with a start and end date specified. Students should return to his/her original room after recovery. Other room change requests that involve roommate/suitemates issues should be resolved through communication between the roommates/suitemates or by seeking help from Residence Life staff, including RAs/GRFs.
4. Do I need to notify anyone of my travel plans?
For health and safety reasons, students planning to travel and stay off campus for more than 3 days need to fill out the Absence From Campus for Personal Travel Form and email it to email@example.com before departing.
5. What to do if I’m locked out?
During 9am-5:30pm (Mon-Fri), students can go to the 2F Student Affairs Office for assistance; if the 2F office is closed, please go to the 1F Student Affairs Office. During 5:30pm-9am next day, Mon-Fri and on weekends 24-7, students can call the RA duty phone for assistance.
6. How to report a facility or maintenance issue?
Students can fill out the Student Residence Facility Service Request Form and submit it to firstname.lastname@example.org or call (0512)3665.7111 during Housing working hours (8am-8pm, Mon-Fri, 9am-6pm, Sat-Sun, excluding public holidays). For non-working hours urgent facility issues, students can call the RA duty phone for assistance.
7. How to report an internet or printer issue in the residence hall?
If students experience issues with internet or printer in the hall, call IT at (0512)3665.7100 during office hours (9am-5:30pm, Mon-Fri, excluding public holidays) or email email@example.com.
8. What to do if I find bed bugs or experience severe insect issues in my room/suite?
Pest controls are regularly conducted in the common areas in the hall. For serious issues with bugs or insects in the suite, students may contact Housing by emailing firstname.lastname@example.org or by calling (0512)3665.7111 during Housing working hours.
9. What to do if I lost my student ID card?
Loss of student ID cards should be reported to Residence Life immediately. Lost and stolen ID cards should be replaced at the cost of the student. Students can obtain a new card with replacement fees paid to the Finance Office and receipt shown to Residence Life.
10. Is there mailroom service available in the residence hall?
Yes, the residence hall mailroom opens from 7:30pm-8:30pm (Mon-Thurs, excluding public holidays) and students can fetch their mails from the west gate security during after-hours.
11. Is there summer storage available?
Yes, graduate students who will return to residence hall for the next academic year can store two luggage/boxes (below the dimension of 70cm*40cm*32cm) in the residence hall on a first-come-first-served basis. All items must be sealed and clearly labeled on the outside. Liquids, flammable or hazardous items, and food are not allowed.
12. Are there any lockers available to students living off-campus?
Yes, off-campus students can apply for lockers in the Academic Building by emailing email@example.com. Any loss of password should be reported to Residence Life and any malfunctions, damages and vandalism should be reported to Housing by calling (0512)3665.7111 during Housing working hours (8am-8pm, Mon-Fri, 9am-6pm, Sat-Sun, excluding public holidays).