Policies & Procedures | Duke Kunshan University

Policies & Procedures


    Policies & Procedures

    The Duke Kunshan residential community values mutual respect and personal responsibility. To establish and maintain such a community, all students are held accountable for their actions. A brief overview of some policies and procedures are below. For the full list, please refer to the most current version of the Duke Kunshan University Student Handbook, posted online and the Room Assignment Agreement in RMS. In the event of a discrepancy between the Handbook and what’s written below, the Handbook will be considered the official version. In the event of a discrepancy between the Agreement and what’s written below, the Agreement will be considered the official version.


    Fire Safety in the Residence Halls

    This policy is an extension of the University Fire Safety policy. The following are prohibited in the residence halls:

    • Flammable Items: Candles and incense with evidence of burn history, fireworks, hoverboards
    • Electronic Appliances: Electric blankets, heaters, flat irons, washing machines, drying machines
    • Cooking Appliances: Grills, toasters, microwaves, ovens, rice cookers, blenders, and coffee machines
    • Any appliance over 220V or 1500W
    • Leased Properties: As DKU waits for the construction of Phase 2 residence halls and leases community hotels, every effort will be made to collaborate with hotel management and ownership to prioritize the safety of students, employees, property, and the building itself. DKU will share this policy in an attempt to have a mutual understanding of which appliances are prohibited. Requests from hotel management and ownership, for the removal of student items will be honored even, if the appliance doesn’t otherwise violate University property. Concerted efforts will be made to arrange a specific appliance approval process so students can enjoy wide use of appliances and property owners can ensure safety


    Residents are allowed to have visitors in their room with the approval of their roommate(s). All visitors (defined as anyone not assigned to the room or suite) must abide by all Handbook and Room Assignment Agreement policies, and they are the responsibility of the hosting resident. Residents can have no more than four visitors at a time. DKU student visitors can spend the night in the host resident’s room a maximum of 4 consecutive nights, if and only if the roommate(s) allows. Non-DKU student visitors are not allowed in the residence halls between 11:00 PM – 8:00 AM, and are required to sign in at the entrance of the residence hall. Residence Life staff may use discretion and ask a visitor to vacate a residence hall. Guests are not permitted to stay overnight.

    Quiet Hours

    Quiet Hours are in effect nightly Sun night – Fri morning from 11:00 PM – 8:00 AM nightly, and Sat and Sun mornings from 1:00 AM – 10:00 AM. Reasonable levels of noise can occur outside Quiet Hours. Excessive or intrusive noise at any time is prohibited. 24-Hour Quiet Hours are in effect from the last day of class through the end of the session.


    Shared refrigerators are provided in corridors between the blocks of the Student Residence Hall. A limited number of rental refrigerators are available for within individual rooms and suites (one per suite max). To request a refrigerator, fill out the Refrigerator Request Form in Mercury, where associated cost and billing information can be found. For fire safety reasons, only rented refrigerators are permitted in student rooms.


    Abandoned Property

    Storage of personal items in common areas (hallways, team rooms, lobbies, etc.) is prohibited and such items are subject to disposal by residence hall staff. Property left in bedrooms and after a resident checks out will be disposed of. The University has no liability for the loss or damage to abandoned property.


    Damage Billing
    Students are responsible for upkeep of their space, including private and common areas in the hall, and for taking out garbage, washing their own laundry, and cleaning regularly. Residents will have access to cleaning supplies. Spaces dirty beyond normal standards will be regarded as damage and will result in fees charged to the individual(s). Missing and/or damaged furniture and other university-furnished items will also be charged to the responsible individual(s) and deducted from the campus deposit. If the damage is in a shared space, the amount will be divided equally among residents sharing the space unless responsible residents agree to cover the entire cost. In the event the campus deposit balance is not sufficient for the damages, students will be billed and shall settle the outstanding amount within 7 days of notice from the University.

    Standard Billing
    The cost of your room is billed to students by the Duke Kunshan Office of Finance and Administration, with no additional utility or Wi-Fi costs charged. A campus deposit is also required, which will be refunded after graduation if there are no missing items, damages or dirtiness beyond normal wear and tear. This deposit is held and will roll over from year to year if the student continues to enroll as a student. Students who have not paid the full room fee or campus deposit prior to check-in will only be given a temporary 7-day access. Full access will be granted once the related fees are paid.

    Room Assignment Agreement Dates

    For the exact dates, refer to the Agreement that you signed in Mercury, which can be found on the landing page. Residents are not permitted to move in before opening or stay later than closing.


    In an effort to create more room options for incoming and existing residents, ensure payment and experience equity, and maximize use of available space, the University enact a consolidation process within the first two weeks of classes each semester. Residents without roommates and/or completely full suites, for any reason, will be emailed and given the options below. Residence Life reserves the right to mandate a relocation for consolidation purposes.

    • Select a New Roommate: You may select a new roommate from among those in the consolidation process, and chose which of your current rooms you will live in
    • Have a Roommate Assigned/Wait: If you do not select a roommate from among those in the consolidation process, Residence Life will assign you a new roommate, based on room assignment application lifestyle selection compatibility. The room you will live in will be randomly assigned. If the number of people and spaces don’t match, it is possible for a person to remain in their current situation, which is considered “waiting”. If a student is “waiting”, they will stay in their current space (without a rate adjustment), with the understanding that a new roommate may be assigned to them at any time. They are required to keep the empty space ready for immediate and welcoming move in. Advance notice will be attempted, but isn’t guaranteed in all circumstances
    • Buyout: As space allows, the option to have your room rate adjusted and buyout the rest of the space in your room may be offered. Given space limitations and emergency needs, the University cannot guarantee this option will be available during every consolidation process. If available only on a limited basis, it will be available on a first come first serve basis from the time the consolidation email is sent out. There will be no waiting list


    Residential facilities will be inspected on a weekly basis in accordance with Chinese practice to ensure cleanliness, functional facilities, and to check for health and safety concerns. Students will be notified in advance and are recommended to be present at the inspection. If a DKU staff member suspects a student to be in violation of a Handbook or Room Assignment Agreement policy, the University reserves the right to perform a spontaneous room inspection without the prior notification to students.